Magic Quadrant for MSSPs, North America. Gartner RAS Core Research Note G, Kelly M. Kavanagh, John Pescatore, 16 April , R Secureworks is positioned in the Leaders quadrant of Gartner’s Magic Quadrant Report for Managed Security Services, Worldwide. Gartner’s Magic Quadrant for Managed Security Services by Symantec’s global SOCs and retained in the North American data center.

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What is Security Intelligence? Several large infrastructure outsourcing vendors offer other service delivery options, such as staff augmentation, in addition to MSSs. Pricing remains a strong vendor selection criterion for Type B mainstream IT users and Type Qyadrant risk-averse customers, and Gartner sees Type A technically aggressive customers increasingly factoring in pricing for MSS vendor selection or renewal negotiations. Although perdevice and per-user pricing will continue to decline, MSSPs can increase their average deal sizes as enterprises add additional devices under management and consume new service offerings.

Symantec service levels remain high, and Symantec’s corporate financial strength and market visibility provide strong credentials.

Allstream customers can add MSS with a trusted incumbent service provider. The log management services offered by Integralis are not as rich as those from competitors, and, by comparison, they lack compliance reporting capabilities.

Key Issues How will the information security service market evolve? IBM Global Technology Services Mszps security products and services Providing protection ahead of the threat Today, security threats to your organization leave little margin for error.

SAIC’s security service capabilities are well-known in the U. Ubizen announced that due diligence discussions in anticipation of a sale of the company ended without a sale. Cloud can be made secure for business As with most new technology paradigms, security concerns. Unisys has network operation centers msgic, and can leverage its outsourcing and integration business to win managed security service work. HCL must leverage its security expertise and best practices across all its MSS accounts to improve its service delivery.


Verizon Business Verizon Business offers a full suite of MSSs, including denial-of-service protection and compliance services, as well as a strong consulting practice.

Magic Quadrant for MSSPs, North America

CGI is in the process of upgrading its portal and regulatory reporting capabilities. The channel conflicts quadranf being a security product vendor and an independent managed service provider will continue to be a challenge for Symantec.

The vendor’s approach to product development and delivery that emphasizes differentiation, functionality, methodology and aamerica set as they map to current and future requirements. It has not demonstrated a focus on managed security services as a major business area. Ability to respond, change direction, be flexible and achieve competitive success as opportunities develop, competitors act, customer needs evolve and market dynamics change.

Not included in this analysis are smaller, subregional providers, which can include small pure plays as well as larger providers that do not have enough MSS business to meet the criteria for inclusion.

Unisys must better differentiate its MSS offerings for commercial customers from its services directed at governments and critical infrastructure industries. Select Next Security Initiative Timeframe: Bandwidth and connectivity providers that manage network security products and often provide cloud-based services on their end of the Internet connection.

Supply Chain Supply Chain. Enterprises and smaller organizations, in many cases driven by compliance or internal audit requirements, have expanded the scope of security monitoring of their IT environments. The range of security services of these newer entrants typically includes real-time monitoring and security information management and log management. Smerica continues to see demand for services based on this delivery model, such as managed firewall services and distributed denial of service DDoS offerings from ISPs and telephone companies telcos.

It needs to demonstrate that it is viable financially over the long term. BT has multiregion delivery capabilities and a broad range of security and IT services. Prospective MSSPs should demonstrate the ability to deliver scalable, reliable, continuous services, and add value through security expertise related to the customer’s security infrastructure and the threat environment.


North American MSSP Magic Quadrant 2H02

HCL provides a wide range of IT consulting, system integration and outsourcing services. LURHQ’s focus on a customer information and control portal meets enterprise desires for more visibility and control. Excluded from this analysis are service providers that offer MSSs only for their own technology, and do not offer services for commercial technology.

What You Need to Know 1 von 22 MSSPs have ended their early experiments for virtualized device management and monitoring. IBM Global Services includes extensive security consulting and integration services.

As enterprises gain experience consuming IT functions, such as quadrznt, storage and processing as services, security outsourcing will become more routine. MSSP analysts can leverage their knowledge of the external threat environment, and the activities they see across the devices they monitor for all their customers, to provide expertise that warns or protects multiple customers.

Customers view data or run reports as needed. Toggle navigation Who we serve current. Some services will incorporate the cost of the multifunction firewall in suadrant service subscription fee, allowing customers to use operating budgets, rather than capital budgets. Kavanagh Managed security services is a mature market with offerings from established service providers.

A Must-have for Entry into the Global Economy. Allstream’s service delivery is heavily weighted to multifunction firewall monitoring and management services, with some network-based firewalls. What risks and opportunities will be presented to users by information security consultants and outsourcers?